Hello There 😊
COVID-19 Travel Update
If you’ve clicked this link – well let’s be realists you either have holiday booked or you know someone who has and you’re out there scouring the universe for some guidance.
Allways Dive Expeditions has been in business for 44 years and are Australia’s first dive travel agency servicing the dive industry. We’ve learnt a lot along the way and indeed the industry and divers themselves have changed dramatically.
The one thing that hasn’t changed since we opened our doors in 1976 is our commitment to you the diver!
Our staff and all experienced travel agents , passionate about the ocean and most importantly we love our jobs. Please allow us to do our best for each and every one of you by being patient; have faith in our service , skills and commitment to our industry and our clients. We are constantly receiving updates from industry contacts and governing bodies and in that respect we are doing our best to stay on top of what is a constantly changing situation.
We are working on every single file and with every single group however we are giving priority to travel files by date . That means that yes the person who is currently overseas and wanting to return home is our greatest priority , the group of dive buddies heading away at months end are next in line and so on. We care about every single one of you and although resources are tight for everyone in the travel industry right now its all hands on deck. In fact our staff care so much about you that members of our team have offered to work on days off for no pay or to start early and work back for no pay to get the job done. A giant shout also to some of clients who have offered to come and help us in the office because they care about our industry.
By all means get in touch , call us or send us an email but also take breath – Remember we are doing our best and working with all suppliers and airline for the best outcomes for everyone. Most importantly be kind not just to us but to all of humanity , if you’re reading this but you’ve booked with another agent we urge you to be kind to them too this industry is tight knit we all know each other we all care about each other .
STAY INFORMED: The internet is magical place full of knowledge but it’s also selling “cures” for COVID19 – take it all with a grain of sea salt.
THE TRUTH IS OUT THERE:
Please be aware that Allways Dive Expeditions is a member of AFTA (Australian Federation of Travel Agents) and ATAS (Australian Travel Agent Accreditation Scheme) for client peace of mind.
Our client safety is our highest priority and should DFAT (Department Foreign Affairs Trade) say not to travel to any destination we will of course follow this direction.
LAST BUT NOT LEAST:
If you are travelling with us in the second half of the year please take heart that all things being equal life as we know it will return to normal before many of these trip dates come around.
Our office is open Monday to Friday 9-5:30 though at current realistically you can expect to find us here outside of these hours.
Call us on : 03 9531 6818
Email us on email@example.com
Urgent travel assistance is available at 0411 129 860 or 0412 520 527.